Tourism and hospitality are competitive fields. Your guests will have a myriad of options to choose from. Plus, your guests belong to different tourism demographics. You need to upgrade your service according to what your guests will expect or enjoy. Keeping up might get difficult sometimes. But, doesn’t it feel great when your guests leave happy?
The washroom is the part of the room that needs to be the best-furnished. Everyone likes an arranged and well-equipped bathroom to practice self-care in utmost peace. A poorly decked and clumsy bathroom can be difficult to manoeuvre. So, it is necessary to have your bathroom basics down to the t in the individual rooms.
You must focus on the satisfaction of your precious guests. Here are some amenities that you can consider investing in!
➢Make sure that the toiletries are completely provided for
Your guests will be expecting the basics already. Things like soap, shampoo, shower caps, and shaving kits are toiletry staples. Plus, the dainty little comb that hotels is also quite a given. Every hotel comes up with variations of this combination to put into the shower kits. You could definitely add a shower gel and body lotion along with the basics. Other than that, towels will be compulsory— and throw in a few extra hand towels for the pillows too, while you are at it.
➢Power up the toiletry
You could work up the novelty factor by throwing in a few more handy toiletry necessities. For example, shower slippers, a bathrobe, and towels can make your guests feel the royal buzz! You could leave a hairdryer in the guests’ rooms, too. Almost everyone regrets having to step outside when their hair is dripping wet! A straightener or styler could also help a lot.
➢Arrange for free parking
This especially applies to short-term rentals. If your hotel expects guests who often drive from one city to another, this could be an added perk. No one likes to shell out a bunch to park their car! So if your hotel has a parking space, making it free for the guests will bring in more revenue in the long run. Oh, and if you are going for the whole 3+ star experience for your guests, hire a few valets as well.
➢Upgrade the pillow options
Hotels often overlook that pillow preferences vary from person to person. Pillows can be the difference between a cranky guest who got no sleep, one who is well-rested. It is also common for people to develop allergies when exposed to low-quality pillows. Providing your guests with the option to pick their preferred kind of pillow would be a good move. Foam, cotton, down, or even hypoallergenic types are available, so keep them around.
➢Make space for a gym
These days, no one wishes to miss their daily workout routine—especially youngsters. Most of them need more than a basic jog or run. They might even have crafted personal routines and diets. As is obvious, hitting a personal record becomes more difficult if consistency is off. Giving your guests a well-furnished gym to sweat it out in could become the x-factor of your hotel. Having a trainer present might prove pretty helpful for your guests as well.
➢Prepare a kid’s zone
It could be a foldable tent, a board game, an indoor game room, or a little fenced-off area with a slide and swings. As long as your little guests are happy, anything will work! This will make your hotel very attractive to the kids. All you need to do is place your faith in a child’s ability to drag their parents along with them to have fun!
➢Work on the in-room technology and internet connectivity
You can get a tablet to replace the ancient information binders in individual rooms. A rentable power bank could also be an addition. Hospitality establishments need to attend to the technology requirements of their guests. The in-room information binders are bulky and backdated. Also, leaving one’s charger behind is a very common phenomenon. Having a power bank in the individual rooms will be a great help. To be fair, people like taking pictures on their trips. Imagine travelling to a sightseeing spot, but realising that your phone is dead! Rentable power banks could also be a prudent service. Speaking of technology, your guests will appreciate fast wifi in any part of the hotel.
➢Give your guests the local experience
Visitors are often keen about the heritage and history of the place they are visiting. Your hotel’s location may also be such that guests often go shopping or exploring locally. In that case, you might want to hire local guides. This will help them feel more integrated into the culture of the place they are visiting. Plus, it won’t hurt to have an arrangement with some local stores. Helping your guests avail of special discounts will definitely delight them!
➢Equip the bathrooms with the spa experience
It might sound like a huge deal to have a spa set-up in all the individual rooms, but that’s not what this is about. Think of the elements of a spa that turn it into a relaxing haven. Adding things like scented candles, fragrance diffusers, and plush eye pillows might be a smart move. They will partially emulate the spa experience for the relaxation of your guests. An arrangement for the right kind of ambient music will be the cherry on top! Do consider investing in bathroom speakers, too.
➢Invest in bathroom purification systems
Of course, covid regulations need hospitality institutions to clean and sanitize . You could invest in air purifiers for the bathroom to cancel out any unpleasant odours. This will make your guests feel great while relaxing. You could also try and make the windows soundproof, to block the noisy street out. Your guest’s immersive experience will give them exactly what they checked into your hotel for—complete relaxation.
If you follow these tips, you are bound to give your guests a one-of-a-kind experience. Also, you are more than welcome to let your imagination run wild and add other bonus amenities! Above everything else, welcome your guests warmly. That is what they will ultimately love about your hotel. Never compromise on the general attitude you have towards those seeking your hospitality. this will make their stay at your establishment a pivotal part of their wonderful trip!